Limitation Act

Template letter

If you have concerns regarding the Limitations Act and the six year limit it imposes on your claim(s), use this template letter to seek clarification from your insurer. Template content provided, in collaboration, with Mr Peter Woods and Dr Duncan Webb.

If you have a pre-1970's home, cash settled or repaired by EQC, ensure you review the Resources page and the Issues page, and Request a Review from EQC .


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General Manager


By email: [email address]

Dear Sir/Madam


Limitation Period for earthquake damage claims

We own the property at [address] which suffered earthquake damage during the Canterbury earthquakes from 4 September 2010. We have submitted a claim(s) to EQC for the [earthquake damage / defective assessment and defective repair of the earthquake damage] and that claim is still being processed. We expect that the claim will be over cap as there is reasonably extensive earthquake damage.

We understand that once EQC decides the claim is over cap, it will be referred to you as our insurer at the time of the earthquake damage. We are doing everything we can to have our claim(s) resolved as soon as possible. However, given the history of EQC's management of our claim(s), we are concerned that it may not be resolved by 4 September 2017. We are concerned about your position on the operation of the limitation period.

We have seen Tower Insurance's position that it considers that the six year limitation period begins from the time a claim is settled or rejected, rather than from the date of the original earthquake. While we do not necessarily accept that the limitation period for our claim(s) will expire on 4 September 2017, we are concerned that you may consider that it does expire then, and that you may rely on it as a defence to any claim we may be required to bring. Therefore, please confirm whether you:

(a) agree with Tower Insurance's position, in which case the limitation period for our claim(s) has not begun; or

(b) if you do not agree to Tower Insurance's position, if you agree not to plead a defence under the Limitation Act 1950 or Limitation Act 2010 for our claim relating to the Canterbury Earthquakes where proceedings are filed in the Court within 12 months after the date we receive notification from EQC that our claim(s) has gone over cap.

Please respond within 14 days.