EQC inquiry hears calls for more empathy, transparency and expertise
The head of the Earthquake Commission (EQC) inquiry says clear themes are emerging and she is urging more people to speak up about their experiences.
Submissions to the public inquiry close on Sunday with about 600 received to date and more expected this week.
Inquiry chairwoman Dame Silvia Cartwright said people so far have been asking for more empathy and transparency from EQC. They also wanted relevant expertise, quality assurance for assessments and repairs, and faster progress on claims.