Quake-hit homeowners baffled as Southern Response bosses silent

From Checkpoint, 20 August 2019

Another day, another Southern Response no-show. And Christchurch homeowners are asking where the company's chief executive Anthony Honeybone and its board chairman Alister James are, and why neither are speaking publicly.

It follows a High Court ruling last Friday which found the organisation had engaged in misleading and deceptive conduct when it deliberately withheld information from a customer leaving them hundreds of thousands of dollars out of pocket.

This was due to two detailed repair analysis (DRA) documents being produced - with the company only offering customers the lower one.

On Monday night on Checkpoint former EQC Minister Gerry Brownlee denied knowing about the practice until Friday.

But that's left some homeowners shaking their heads.

In an interview yesterday, former Minister Brownlee told Checkpoint, until reading Friday's judgment, he had no prior knowledge Southern Response was running a two quote detailed repair analysis system.

Simon Darby