Ali Jones says the 2013 Faultlines Report made much of the poor communication between claimants and EQC, together with how the provision of claimant’s information needed to be less wieldy and more efficient but little changed. Ian Simpson was also quoted in the media several years ago as denying people needed to submit an Official Information Act Request (OIA) for their own information, something about which he was incorrect.Read More
Dean Lester believes claims are being prevented from settling because of the silo’s and people in other divisions such as technical and apportionment. “How can we progress claims if we can’t even meet with the people who are holding up the claims?Read More
Read the Stuff article on the Ministerial ReportRead More
Letter from law firm Anthony Harper to The Hon Dr Megan Woods concerning test cases.Read More
Every person with an EQC claim deserves to know this before it is too late. "There should be hundreds, if not thousands, more as there were systemic failures by EQC, particularly in respect of damage to rubble foundations). In our experience the vast majority will go "over-cap" and be transferred to the insurer."Read More
Changes to the EQC scheme announced today.Read More
As the seventh anniversary of the February 22 Christchurch earthquake approaches, a new campaign has been launched.
Called “Letterboxes - #7YearsOn”, the campaign is designed to raise the profile of the thousands of unresolved insurance and EQC claims, some dating from the September 2010 quake.Read More
Do you have to pay salvage after the dishcarge of a claim?Read More
Presentation by Grand Shand, 27 November 2017 at the EQC Fix public meeting — Southern Response and the Concealed DRA’sRead More
For me, the priority is making sure that people are able to move on with their lives.Read More
More than 7 years after the first Canterbury earthquake sequence started in September 2010, several significant issues continue to confound claimants. A meeting on Monday 27th November, 7:00pm, will address these issues.Read More
In respect of "on-sold" properties IAG will not confirm that it has agreed to defer the LP defence to 30 June 2018. It appears that IAG is going to claim that re. "on-sold" properties it can rely on the LP defence from 4/9/17.Read More
In 2010 a government ministry (DBH) responded to the Canterbury Earthquake events with Guidance information that they portrayed as been a legitimate insurance response. In 2016 the same ministry (MBIE) admitted it was not an adequate insurance response. Support this petition to investigate if this deception has caused widespread disadvantage to homeowners.Read More
What this study shows is of the seven properties assessed by EQC only one was assessed correctly (an 86% failure rate). EQC missed significant structural damage in four of the seven properties (a 57% failure rate).
Minister Brownlee, responding to questions in the House, recently stated that there were 7.9% call back requests. Call back requests are reliant on the homeowner knowing their home had missed damage and initiating contact with EQC.
We already have one devastating example of the outcome of damaged missed by EQC and the subsequent impact on future property owners, there are likely to be many more in the years to comeRead More
The Insurance Council of New Zealand is not addressing this with its members, rather it is telling homeowners to deal directly with their insurers.
Residential property owners are warned by the Residential Advisory Service to get in before it is to late. They are most concerned for owners who have remedial repair concerns who have not considered their claim may go over cap. These people must contact the private insurers before it is to late. Some insurers can use the defence of limitation as early as September 2017.Read More
We now have clear evidence that failed EQC repairs are a major issue.” That from Christchurch lawyer Dr Duncan Webb after documents released under the Official Information Act show that Southern Response is to step in and take over EQC’s botched repairs of AMI insured houses.Read More
Trish Keith, EQC General Manager Customer and Claims sent a letter to the editor of the Christchurch Press. That letter contained statistical misinformation and appears to show a clear disconnect to the experience of so many.Read More
The Huffington Post published this article in 2011 titled "Insurance Claim Delays Deliver Massive Profits To Industry By Shorting Customers". At this time many people in Christchurch did not fully appreciate how things would unfold with their own insurance claims.Read More
Post the 2010 / 2011 events residential property owners thought their insurance policies, alongside the EQC Act, would see them right. For some, the system worked, but for many it didn’t. Too many homeowners were left with poorly repaired homes, have lived with significant stress, are financially worse off, have devalued properties, and as a city, Christchurch is facing a crisis of substandard housing stock for years to come. Learn from experts about the Christchurch experience.Read More
It was disturbing to find the lessons of Christchurch were not fully understood in Wellington following the November 14 earthquake sequence. Soon after the September 2010 earthquake organisations and businesses in the Christchurch CBD were quick to claim it was ‘business as usual’. Naturally these organisations and businesses in Christchurch were concerned for the economic wellbeing of the city. However it was in hindsight the wrong message to send out.Read More