EQC caught out, again

If you ever hear EQC trying to claim they did not create the DBH/MBIE Guidance, refer them to the attached scanned front page which shows the Engineering Advisory Group were referred to as "EQC Engineering Advisory Group" and the information they produced was confidential to the EQC.

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Melanie Tobeck
The EQCs ‘technical response’ to recognise and reinstate ‘structural damage’
  1. No mention of the EQC Act as the standard to meet; and,

  2. No mention of the Insurance policy contract as a standard to meet; and,

  3. Use of the words ‘pragmatic and focused advice to facilitate effective use of relevant knowledge and efficient use of expertise.’; and,

  4. No mention of any involvement of the homeowner (or insured) as a stakeholder and the ultimate recipient of the technical response to their residential dwelling(s).

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Melanie Tobeck
Big cracks appear in the MBIE Guidelines

Why do Engineering NZ single out the MBIE Guidance as a document to refer to? Why do they not refer to Gib Guidelines when it comes to plasterboard products, or WANZ when it comes to windows, or NZ Federation of Brick and Block Layers when it comes to masonry?

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Melanie Tobeck
EQC Report - Third Time Lucky?

Ali Jones says the 2013 Faultlines Report made much of the poor communication between claimants and EQC, together with how the provision of claimant’s information needed to be less wieldy and more efficient but little changed. Ian Simpson was also quoted in the media several years ago as denying people needed to submit an Official Information Act Request (OIA) for their own information, something about which he was incorrect.

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Melanie Tobeck
SUE IAG NOW? - SUBSEQUENT OWNERS

In respect of "on-sold" properties IAG will not confirm that it has agreed to defer the LP defence to 30 June 2018.  It appears that IAG is going to claim that re. "on-sold" properties it can rely on the LP defence from 4/9/17. 

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Melanie Tobeck
One Owners Case Study Shows an EQC Failure Rate of 86%

What this study shows is of the seven properties assessed by EQC only one was assessed correctly (an 86% failure rate). EQC missed significant structural damage in four of the seven properties (a 57% failure rate).

Minister Brownlee, responding to questions in the House, recently stated that there were 7.9% call back requests. Call back requests are reliant on the homeowner knowing their home had missed damage and initiating contact with EQC.

We already have one devastating example of the outcome of damaged missed by EQC and the subsequent impact on future property owners, there are likely to be many more in the years to come

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Melanie Tobeck
Are Insurers Likely to Use a Defence of Limitation to Reduce Liability?

The Insurance Council of New Zealand is not addressing this with its members, rather it is telling homeowners to deal directly with their insurers.
 

Residential property owners are warned by the Residential Advisory Service to get in before it is to late.  They are most concerned for owners who have remedial repair concerns who have not considered their claim may go over cap. These people must contact the private insurers before it is to late. Some insurers can use the defence of limitation as early as September 2017.

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Melanie TobeckComment