Insurers to take over EQC claims handling

Insurers accused of duping homeowners into taking smaller payouts

By Gabriel Olano 03 Nov 2020

Homeowners in the Kaikoura area have allegedly been underpaid by insurers for claims stemming from the 2016 earthquake, according to a reconstruction official.

Steve Vaughan, Kaikoura District Council’s rebuild navigator, said that his team is seeking legal advice on possible remedies for people who have received inadequate insurance payouts, the Kaikoura Star reported.

READ MORE HERE: https://www.insurancebusinessmag.com/nz/news/breaking-news/insurers-accused-of-duping-homeowners-into-taking-smaller-payouts-237898.aspx


Insurers to take over EQC claims handling

Susan Edmunds and Emma Dangerfield, The Press, Nov 02 2020

Homeowners whose properties are damaged in a natural disaster will soon only need to make a claim through their private insurer, and will not need to approach the Earthquake Commission separately.

The partnership between insurers and the commission will take effect in the second quarter of next year.

In central Kaikōura in particular, I think insurers felt they could get away with more because it wasn’t as high profile as Christchurch. I don’t think this new model is going to bring about the change that’s required.
— Paul Finch, project construction manager and chartered building engineer
Simon Darby